Communication

Keep your team informed about assignments & project updates via Bridgit's Communication features like Alerts and Broadcasts.

Alerts notify specific individuals about assignments, including where and when someone is joining a project. Use alerts when assigning people to projects or updating these assignments.

Broadcasts send messages to any team members across projects simultaneously. Use broadcasts for general announcements, safety updates, or schedule changes affecting multiple people.

Both methods support email and SMS delivery.

Eligibility/Prerequisites

Permissions required:

• Manage Roles permission to send alerts

• View Projects permission to send broadcasts

• Admin access to configure SMS settings

SMS requirements:

• Users must have phone numbers in their profiles

• SMS opt-in must be configured in Account Settings

Managing SMS Opt-In

Before sending SMS alerts, configure your SMS settings:

1. Navigate to Account Settings > SMS Opt-in Status

2. Choose your opt-in mode:

• Your Organization Manages Opt-in (Default): Automatically opts in all employees with phone numbers. Use this if you've already collected SMS consent through your own processes.

• Manage SMS Opt-in through Bridgit: Each employee must reply "YES" to a confirmation text before receiving alerts. Use this for explicit consent tracking.

How to Use

Sending Alerts

Alerts can be sent from multiple locations in Bridgit.

From a Person's Profile

1. Open the person's profile

2. Navigate to the Assignments tab

3. Locate the assignment you want to alert them about

4. Click the send arrow next to the assignment

5. Review the alert details

6. Choose email or SMS delivery

7. Click Send

From the Project Gantt

1. Navigate to the Project Gantt

2. Locate the assignment bar

3. Click the assignment

4. Select Send Alert from the modal

5. Review the alert details

6. Choose email or SMS delivery

7. Click Send

Sending Bulk Alerts

1. Navigate to the Operations/Role tab of a Project Profile page or the Roles page

2. Select people you'd like to alert using the check boxes

3. Select Send Alert from the action bar

4. Review the alert details

5. Choose email or SMS delivery

6. Click Send

Scheduling Alerts

To schedule an alert for later delivery:

1. Open the alert modal

2. Click the dropdown arrow on the Send button

3. Select Schedule alert

4. Choose your desired date and time

5. Click Confirm

Adding Additional Recipients to Alerts

You can notify people beyond the assignee, such as foremen, managers, or safety staff:

1. In the alert modal, locate the Additional Recipients field

2. Start typing a name or email address

3. Select from the suggested Bridgit users or enter an external email

4. Add as many recipients as needed

5. Send the alert

To notify only managers:

• Open the alert modal

• Remove the assignee from recipients

• Add the manager as the sole recipient

Sending Broadcasts

Broadcasts can be sent from multiple locations in Bridgit.

From a Project,

To message multiple people on a project:

1. Navigate to your project

2. Go to the Operations/Role tab of a Project Profile page or the Roles page

3. Select the people you want to message using checkboxes

4. Click Send Broadcast

5. Compose your message in the text field

6. Choose email or SMS delivery

7. Click Send

From the People List,

To message multiple people across projects,

1. Filter your people list to be only the people you'd like to send a message to

2. Click the Send Broadcast arrow

3. Compose your message in the text field

4. Choose email or SMS delivery

5. Click Send

Common Workflows

Notifying a foreman about new team members: Select assignments for multiple workers, send a bulk alert, and add the foreman as an additional recipient. The foreman receives individual alerts for each assignment.

Manager-only notification: Open the alert modal, remove the assignee, and add the manager as the sole recipient. This keeps workers unaware of preliminary planning.

Last-minute schedule changes: Update the assignment dates, then send an SMS alert to all stakeholders (assignee, manager, foreman, safety coordinator) for instant notification across your team.

Enabling SMS for your entire team: Navigate to Account Settings > SMS Opt-in Status, disable the "Bridgit Manages Opt-in" toggle, and all employees with phone numbers are automatically opted in.

Daily assignment reminders: Schedule alerts the evening before shifts to give workers time to prepare. Set alerts to send at 6:00 PM with next-day assignment details.

Common Questions