Self-Perform > Assignments
You can send assignment notifications via text message (SMS) to all stakeholders directly from Bridgit Bench.
Send Assignment Notification
Under the Assignments tab, you'll see a column called "Communication Status" that will let you know which labor requests have been contacted via text message.
In the following example, we'll select the first assignment as no one has been notified yet.
This request was created by Gordon (the Self-perform Requester) and assigned to Rachel Mann. Let's click on the Notify button to initiate a text message to Rachel's cellphone.
The "Notify via text" window will pop up. A standard text will pre-populate with general details about the assignment. You can add additional info in the Add Custom Text field.
Let's inform Benjamin about the parking situation:
As soon as you click Send, a text message will be sent to the assignee's cellphone number on file.
Once communication has been established, the "Communication Status" column will update with a timestamp of when the text message was sent:
Assignment Notification Text Message (SMS)
Here's an example of what the assignment notification will look like with our additional custom comment:
The text message will be from a static no-reply phone number. If the assignee has any questions, they can reach out directly to the requester whose phone number is provided in the message as well.