Clearing the Browser Cache
An internet browser's cache temporarily stores parts of the websites visited in order to speed up the browsing experience.
When experiencing difficulty logging in, loading or formatting issues on our site (or any number of unusual errors), a quick clearing (emptying) of the cookies and cache can often resolve the issue.
Note: After clearing the cache, any websites previously logged into or set preferences for will be cleared. A new log in will need to be completed to reset preferences.
See the following links for browser-specific instructions on how to clear your cache:
Which browser are you using?
Google Chrome
Mozilla Firefox
Microsoft Edge
Apple Safari
Learn more about the minimum browser requirements for Bridgit Bench.
Clearing Browser Cookies
Cookies are bits of information that websites store on the computer. Cookies only contain bits of text, not anything else (Ie. user ID, session ID, or any other text).
When experiencing difficulty logging in, loading or formatting issues on our site (or any number of unusual errors), a quick clearing (emptying) of the cookies and cache can often resolve the issue.
Note: After clearing cookies, any websites previously logged into or set preferences for will be cleared. A new login will need to be completed to reset preferences.
See the following links for browser-specific instructions on how to clear your cookies:
Which browser are you using?
Google Chrome
Mozilla Firefox
Microsoft Edge
Apple Safari
Learn more about the minimum browser requirements for Bridgit Bench.