The Bridgit Field mobile app will continue to work even if you're unable to connect to a cellular network or wi-fi. The app will save entered project data, which appears as Pending, and automatically sync it with Bridgit Field once you regain connectivity.
Try the following steps if your items are pending:
- Connect to wi-fi and with the project in context, pull down (hold and swipe down on your screen) to refresh. Let the refresh complete before closing the window or app to prevent the project sync from timing out.
- Restart your device.
- Confirm that your phone software is up to date (you can check this in your phone settings).
- Confirm that your Bridgit Field app is up to date
- If the issue persists, contact firstname.lastname@example.org
Note: Do NOT log out.