Bridgit is moving all accounts to a new authentication platform, providing more flexibility for user logins. Bridgit Support will get in touch with your team's technical contact(s) to explain how the process will work.
While the migration is underway, you won't be able to access Bridgit Bench with your current user account. Once the migration is finished, you will receive a new invitation email via Bridgit Bench Mailer (noreply@bench.gobridgit.com) enabling you to log back in.
Accepting the new invite will allow you to log in with one of the following default authentication types:
- Username & password
- Continue with Microsoft (OAuth)
- Continue with Google (OAuth)
Please note that at this time, the authentication method selected when accepting the invite cannot be changed and will be the new login method moving forward.
Table of Contents
Accepting a New Invite
An invitation will be sent to your email address that was on the Bridgit Bench account(s).
- Log out of Bridgit Bench before you accept the new invitation
- Open the invitation email with the subject line "You're invited to join [account name] on Bridgit Bench"
- Click the Get Started button
- Select an authentication method to use when logging in.
Please note the authentication method selected here is required for all future logins.
- Username & password
- Continue with Microsoft
- Continue with Google
- Grant access for Bridgit Bench to access your profile if selecting Microsoft or Google, if prompted.
- Enter the required info on the "Tell us about yourself" screen and select Continue
Logging into Bridgit Bench
After accepting the new Bridgit Bench invitation, you can log in with the following link:
There are two options for authentication moving forward:
- Enterprise Login
- Direct Login
Enterprise Login
Select the Enterprise Login option and enter your company's Bridgit Bench Organization Name.
- Your company's Organization Name will be provided through your team's technical contact or Bridgit Support.
Mobile app users will need to complete the Enterprise Login step once the migration is complete.
Direct Login
Bookmark and use the Direct Login link provided by your technical contact or Bridgit Support. Here is an example of a link:
- https://bench.gobridgit.com/auth/v2/login?organization=org_xCT8ooVcJFxtABQl
The bolded part of the above link is the Bridgit Bench Organization ID.
The link will not be functional until the migration is complete and the new invite has been accepted.
If you are unable to complete the above steps for any reason, submit a support ticket or contact Bridgit Support (support@gobridgit.com).