Bulk Import Experience

Use this guide to resolve common issues when importing Historical or Previous Employer Experience in Bridgit.

I can't access the Bulk Import feature

Check your permissions first.

Only users with Administrator permissions can access the Bulk Import feature.

1. Navigate to Settings > People > Experience Tracking

2. Confirm the Bulk Import Experience option is visible

3. If you do not see it, contact your account administrator to review your permission level

My import failed - no experience was uploaded

Experience will not be imported if the template contains errors. Follow these steps to diagnose and fix the issue:

1. Navigate to Settings > People > Experience Tracking > Bulk Import Experience

2. Open the History tab and refresh the page

3. Locate your most recent import and review the error summary

4. Open your CSV template and correct the flagged errors

5. Re-upload the corrected file

I'm getting errors in my template - what do I check?

Work through the following checks in order:

Mandatory fields are missing

These fields are required and cannot be left blank:

For Historical Experience:

• Person UID — must be the person's email address or unique identifier (found on the Details tab of their profile)

• Project Name

• Role

• Duration (months) — enter a value in months, or provide both Assignment Start Date and Assignment End Date

For Previous Employer Experience:

• Person UID

• Employer Name

• Project Name

• Role

• Duration (months) — or both assignment start and end dates

Date fields are formatted incorrectly

Accepted date formats for all date fields:

• YYYY-MM-DD

• YYYY/MM/DD

• MM-DD-YYYY

• MM/DD/YYYY

• YYYYMMDD

• MMDDYYYY

• YYYY MM DD

• MM DD YYYY

Experience field values don't match your account's list options

If an experience field is a single select list, the value entered must exactly match one of the configured options in your account. Free-text values will not be accepted.

If the field is a text field, any value can be entered.

To check your configured experience field options, navigate to Settings > People > Experience Tracking.

The Person UID doesn't match any profile

Each Person UID must correspond to an existing person in Bridgit. To find the correct identifier:

1. Open the person's profile

2. Navigate to the Details tab

3. Copy the email address or unique identifier shown there

Hours Logged contains an invalid value

The Hours Logged field only accepts whole numbers. Remove any decimals, text, or formatting before uploading.

I added new columns to the template and the data isn't showing up

Additional columns can be added to the template to capture extra project data — but they must follow these rules:

• Do not rename or remove any of the default header columns

• New columns will appear when viewing historical experience on a profile under the Details tab

• Additional columns are for project-level data only and are not experience fields

If your new columns are not appearing, confirm the column headers do not contain special characters or extra spaces.

I re-uploaded a file to update existing records, but nothing changed

When re-importing experience for a project that has already been uploaded, only the following fields will be updated:

• Project description

• Project start and end dates

• Any additional (non-default) project data columns

I can't find my import in the History tab

1. Navigate to Settings > People > Experience Tracking > Bulk Import Experience

2. Select the History tab

3. Click Refresh — import statuses may take a moment to update

4. If your upload does not appear after refreshing, the file may not have been submitted successfully. Try uploading again.